Custom Jewelry
Quality Assurance: If there's an error on our part (wrong product color, misengraved details, incorrect names, or any discrepancy with your order), we will remake and reship the product at no additional cost to you. We do not offer refunds but are committed to resolving issues swiftly, satisfactorily, and reasonably.
No Returns: Due to the personalized nature of our products, we do not accept returns.
Customer Errors: If the issue is not from Opulent Kollection (e.g., wrong engraving info, incorrect shipping address), we are not responsible for reproducing the order at our cost.
Jewelry Options: Available in Stainless Steel, 18k Gold Plated, or 18k Rose Gold Plated.
Shipping: Ready to ship in 2-5 business days.
Support: While we have a no-refunds policy, we prioritize your satisfaction. If you have concerns, we are eager to work with you to find a resolution.